Question 1

Can I cancel or change an order?

Accepted Answer

Unfortunately you can't cancel an order once it's been placed.
 
Changing an order  is possible if both the below apply:
 
 - You email us and we haven't dispatched your order yet.
 
-  The order change is for a same price item(s).
 
If both don't apply then you'll have to make a new order.

Question 2

Can I get a refund or exchange an item?

Accepted Answer

Please refer to our refunds and exchanges page, here.

faqs

Frequently asked questions

Can I cancel or change an order?

Can I get a refund or exchange an item?